BBnB Privacy Policy

Privacy Policy

Last updated: January 24, 2026

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service, and explains your privacy rights and how the law protects you. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

1.1 Interpretation

Words with the initial letter capitalized have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.

1.2 Definitions

  • Account — A unique account created for you to access our Service or parts of our Service.
  • Affiliate — An entity that controls, is controlled by, or is under common control with a party (50% or more ownership).
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) — BBnB GmbH, Katrinenhofpark 5, 8852 Altendorf, Switzerland.
  • Country — Switzerland.
  • Data Controller — The legal person that determines the purposes and means of processing Personal Data under GDPR (General Data Protection Regulation) and FADP (Federal Act on Data Protection).
  • Device — Any device that can access the Service (computer, cellphone, tablet).
  • Personal Data — Any information relating to an identified or identifiable individual.
  • Service — The BBnB platform, including the website and mobile apps.
  • Service Provider — Any person or entity processing data on behalf of the Company (e.g., Stripe, Sharetribe).
  • Third-party Social Media Service — Any website or network through which you can log in or create an account to use the Service.
  • Usage Data — Data collected automatically by the Service or its infrastructure.
  • You — The individual or legal entity accessing or using the Service (as a Provider or Customer).

2. Contact Us

If you have any questions about this Privacy Policy, contact us:

  • Email: info@bbnb.family
  • Mail: Katrinenhofpark 5, 8852 Altendorf, Switzerland

Data Protection Officer: BBnB CDO (info@bbnb.family)

3. Collecting and Using Your Personal Data

3.1 Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including:

  • First and last name
  • Email address
  • Phone number
  • Address, state, province, ZIP/postal code, city
  • Date of birth (for age verification)
  • Identity verification documents (passport, driver’s license, if required for trust & safety)

Usage Data

Collected automatically when using the Service:

  • IP address
  • Browser type and version
  • Pages visited, time/date of visit, time spent on pages
  • Unique device identifiers and diagnostic data
  • Mobile device type, operating system, browser type

From Third-Party Social Media Services

If you decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

3.2 Use of Your Personal Data

We use your data to:

  • Provide and maintain our Service, including monitoring the usage of our Service.
  • Manage Your Account: To manage your registration as a user of the Service.
  • Perform a Contract: The development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • Facilitate Payments: To process transactions via our payment processor (Stripe).
  • Contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services.
  • Verify Identities: To comply with laws and prevent fraud.
  • Enforce Standards: To enforce community standards and moderate content.

3.3 Retention of Your Personal Data

We retain data only as long as necessary for the purposes outlined, to comply with legal obligations (e.g., tax/accounting laws), resolve disputes, and enforce agreements. Data no longer needed is securely deleted or anonymized.

3.4 Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Transfers outside the EEA or Switzerland rely on approved safeguards, such as the EU–U.S. Data Privacy Framework or Standard Contractual Clauses.

3.5 Disclosure of Your Personal Data

We do not sell your data. We may share it with:

  • Service Providers: We use third-party companies to facilitate our Service, specifically Stripe (for payments) and Sharetribe (marketplace infrastructure).
  • Business Transfers: In connection with any merger, sale of Company assets, financing, or acquisition.
  • Authorities: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
  • Other Users: If you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users.

4. Your Rights under GDPR and FADP

If you are in the EU/EEA or Switzerland, you have the following rights regarding your personal data:

  • Request access to your Personal Data.
  • Request correction of the Personal Data that We hold about you.
  • Request erasure of your Personal Data ("Right to be forgotten").
  • Object to processing of your Personal Data.
  • Request restriction of processing your Personal Data.
  • Request the transfer of your Personal Data (Portability).
  • Withdraw your consent at any time.

To exercise these rights: Please contact us at info@bbnb.family. We will respond to your request within 30 days.

5. Children’s Privacy

Our Service is not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

6. Data Security and Changes

6.1 Data Security

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

6.2 Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.